Warranty + Parts

For inquiries relating to warranty service and parts orders, contact:



Toll-free Phone:




Keilhauer merchandise is warranted to be free from defects in material and workmanship as follows:

Standard useage (Single shift - 40 hours per week):

Desk, Conference and Task Chairs10 years
Lounge Seating10 years
Multi-purpose Stacking Chairs10 years
Tables10 years
Textiles1 year

24 hour usage:

Desk, Conference and Task Chairs4 years

During this warranty period Keilhauer will repair or at its option replace, free of charge, such merchandise as shall prove to be defective. This warranty does not apply to damage resulting from accident, alteration, misuse, tampering, negligence, or abuse. Textiles, leathers, and powder coat finishes are not warranted against fading, wear or marking since it is beyond Keilhauer’s control. All other warranties (including any warranty of fitness whether by law, implied or expressed, or otherwise) are hereby excluded.

The foregoing warranty extends only to the original purchasers who acquire new product from Keilhauer. Any product, part, or component must have been used according to Keilhauer’s published instructions and installed and maintained by Keilhauer or an authorized Keilhauer representative.

Click Here to Download Warranty Information


To speak to a Warranty Representative call:

or write to:

Attention: Warranty Department
1450 Birchmount Road
Scarborough, Ontario
Canada M1P 2E3

or email: